Shipping & Returns

Shipping

Every order ships with tracking. Orders are dispatched within 2–3 business days, and your tracking number is sent to you by email. Delivery times vary by country.

• 1 deck: Tracked Standard $14.97, or Tracked Premium $18.
• 2 decks: Tracked Standard free, or Tracked Premium $18.
• 3 decks: Tracked Standard free, or Tracked Premium $18.

Duties and import taxes are included in the price. There is nothing more to pay when your deck arrives.

Lost parcels

If your parcel is lost in transit, email us with your order details. We will open a claim with the carrier and send you a replacement deck once the claim is settled.

30-Day Return Guarantee

Changed your mind? Return your deck unopened, in its original shrink-wrap, within 30 days of delivery, and we will refund the price of the deck. Return postage is paid by you, and the original postage is not refunded. Email us first at soulkeyscodex@gmail.com and we will send you the return address.

Damaged or faulty decks

If your deck arrives damaged or faulty, email us a photo within 14 days of delivery. We will send you the return address. Once the deck is back with us, you choose a replacement or a full refund. We cover the return postage for damaged or faulty decks.

Refunds

Refunds are made to your original payment method.